Porsche Ann Arbor is setting a new standard for Porsche dealerships in the midwest. Having been awarded five consecutive Porsche Premier Dealer Awards in 2016, 2017, 2018, 2019 and now 2020, Porsche Ann Arbor is the clear choice for Michigan Porsche enthusiasts.
Ryan Rooney assisted us today as we stopped in without an appointment. Ryan was extremely easy going, helpful and without a bit of pressure. This was one of the most pleasant car buying experiences I have ever had! I would absolutely go here again if the experience is always like this. In the end, we had what we felt was a fair deal. The purchase process was smooth as well.
I have a Panamera 4S and it's a wonderful car but it's needed some front suspension work partly due to a pothole hit and partly due to some control arm bushings being quick to fail. Phil Kaiser has been great to work with as we did the pothole work and an alignment, then found the upper control arm on the same side had an issue, then found the upper on the other side also had an issue. Three repairs and three alignments, no cost to me, and the car is GREAT to drive. Suspension issues are very hard ...
Purchased my 2010 Panamera from Germain and have continued to get it serviced there, Notwithstanding, we live over 30 miles away, the car is picked up and a loaner is always provided. I appreciate the genuine care given to satisfactorily resolving a variety service issues.
We have a 2011 Cayenne and have always been pleased with the service department, especially with Phil Kaiser’s friendly approach and informed advice. Most recently Phil worked directly with Porsche Corporate to find the best solution for what was an unexpected malfunction. The car now is as good as new and the whole experience was minimally disruptive.
Went to Germaine for service on a used Porsche as I had work performed at another Porsche dealer who didn’t properly repair the wheel vibration I was experiencing. Met Phil in the service department (Super good guy) and they immediately (and correctly!) diagnosed this issue. Better yet, they even took care of the warranty on some tires that I didn’t even buy from them – Wow! Highly recommend!
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