Welcome to Porsche Ann Arbor

Phil Kaiser is, by far, the best Customer Service Agent I have ever worked with in the automotive business. Porsche Ann Arbor is super lucky to have him on their team

Barry Strecker went above and beyond when I purchased the 2017 Porsche 911. He answered all of my questions and made the sales process seamless.

Porsche service is always expensive, but if you know the work is being done with care and there is good communication before decisions have to be made, then it is easier to be satisfied. Phil Kaiser ALWAYS makes sure I am in the loop, and after many years of ownership of a variety of Porsches, he has earned my full confidence. I'm really glad that he is the person I can go to with concerns and issues with my Porsche.

As a long time customer of Porsche Ann Arbor I have never been given a reason to go anywhere else…. a thank you to Tricia Desmarais and Phil Kaiser in the service department for another flawless experience, highly recommended!

Phil provided super good service for my Cayman. He ordered parts ahead so when I brought the car in, everything needed was available. Only 1.5 hours in the comfortable waiting room and I was on my way back to Bowling Green.

Porsche Ann Arbor, led by Phil Kaiser, has taken excellent care of my 1996 Porsche Carrera since 1997. Most recently (November 2024) I have had a stuck odometer fixed in collaboration with a specialist in California. Phil is extremely well organized and has provided effective guidance on a range of decisions over many years. Gil Omenn, MD

I always have a very smooth experience here. Phil Kaiser is friendly and efficient. The waiting area is comfortable and I get work done while my car is being serviced.

I had an exceptional experience working with Barry at Porsche Ann Arbor! From our first interaction, to the delivery of my (fabulous!) Macan, to the pickup of my trade-in vehicle, I have only rave reviews for Barry and the Porsche Ann Arbor team. Deluxe service from start to finish, including handling the out-of-state delivery with ease! Thank you for your help making my dream of Porsche ownership a reality!

Phil is always accommodating.

Service team at Porsche Ann Arbor is stellar. Very attentive to customer’s needs, efficient, ease of appointment. Glad I found a good dealer despite have to drive 50mi despite I have one in my city with which I have bad experience and customers service

Excellent service from Phil and the team as always!

As usual my experience with Porsche of Ann Arbor was fantastic. Everything about this dealer and the service was fantastic. The service advisor, Phil Kaiser, is extraordinarily helpful, highly knowledgeable and goes out of his way to make sure you are satisfied with your service and understand the work performed. I actually look forward to bringing my car in for service. I have had BMWs, Nissans, Acuras and a Lexus, and never has the experience of service been as rewarding. Highly recommend.

My Cayenne hybrid needed servicing and a charging cable change. Mr Phil Kaiser reviewed the information on my car and quickly determined the work required. I appreciated the clarity and efficiency of his response. He arranged for the car to be picked up in Toledo by a trusted assistant and for the job to be done at the precise appointed time. Got my car back before I missed it! Job well done, all questions answered, thank you Phil!

Great experience ~ Eric Gedeon took super care of me.

Eric Gedeon at Germain Ann Arbor was fabulous to work with in my purchase of the new Electric Macan. He regularly kept me apprised of Porsche's schedule in building it and transporting it here. He also arranged for very fair price for the new car and for my trade-in. This is the third Porsche I've purchased with him and I look forward to the next opportunity to work with him.

We called to schedule an appointment for our Macan and were able to get the time and date we asked for. Phil Kaiser arranged to have the car picked up and returned to us the same day. He kept us informed of the progress and we were completely satisfied. We highly recommend this dealership.

I was very pleased with the stellar Customer Service provided by Eric. His explanations related to subjects on the Porsche Cayman were easily understood with all aspects covered.. Once I decided to purchase the Porsche Cayman S, his navigation through the buying process was effortless on my part. In addition to be extremely knowledgeable with Porsche, he is a gentleman and nice guy. Eric is your man should you be in the market for a Porsche.

An outstanding purchase experience, professional and friendly staff, made delivery of my new 2025 Porsche Carrera 911 very pleasant. I had excellent communication with my sales representative Barry Strecker, before,,during and after the sale. Thanks everyone at Germain Porsche!

Phil in the service department is amazing! Great service and a caring person.

I enjoyed working with Eric and Porsche of Ann Arbor. Eric did a great job communicating with me.

outstanding service by Porsche Ann Arbor and in particular, service rep, Phil. so responsive and transparent. Phil makes it so easy to have my car serviced and back in my hands.

The professional attention to details by Eric Gedeon, Certified Brand Ambassador - Sales was the best I can remember, and I been purchasing cars for 50 years. Eric was up front with ordering details, delivery times and answering my questions. The final price was the same as the agreed upon price prior to ordering Can't ask for anything more. I'm sure servicing my Porsche at Porsche Ann Arbor is be just as enjoyable.

Manager of service, Phil Kaiser, is great…we have been coming to Porsche Ann Arbor for 9 years and have never been disappointed!

Phil Kaiser of Porsche Ann Arbor is the best!

The support from the Germain Porsche team was excellent; both myself and my wife we especially appreciated Mr. Eric Gedeon who helped us navigate through our sometimes conflicting vehicle performance requirements. His knowledge and understanding of Porsche vehicles was a key factor that helped us to make the right choice. Eric created a friendly atmosphere each time we visited the dealership, making us feeling welcomed. At the end, we got a perfect vehicle we always wanted to drive.